On every order, we offer free standard shipping. Deliveries of standard orders typically take 10 to 14 business days. At checkout, there is also an Express order option.
The cost of express orders and regular orders is based on your geolocation. There is a checkout option for fast deliveries. Shipping costs will be collected at the time of purchase. This amount will serve as the customer's ultimate delivery fee.
Return Because Of A Change Of Heart
We don't accept returns for anything. Despite the fact that the product is entirely personalized to meet your needs, we will restore it if you get it in a damaged state.
The cost of return shipment will be covered by the client, who will be asked to make their own shipping arrangements.
Refunds are granted as store credit for a future purchase if returns are received and accepted. We'll send you an email as soon as this is finished to let you know.
will NOT reimburse the cost of any postage paid, only the value of the returned products.
Travel Time inside the country
Domestic shipments typically travel for 6 to 8 days.
Time of International Transit
Orders that are shipped internationally typically take 7 to 24 days to arrive. Depending on the courier you've chosen, this varies considerably. When you select your courier at the checkout, we may provide a more precise estimate.
Delivery Time
Orders are typically shipped out within 5-7 business days of being paid for.
Except on national holidays, when it is closed, our warehouse is open from Monday to Saturday during regular business hours. We take action in these situations to ensure that shipment delays are kept to a minimum.
Beyond Expected Delivery Time
Please get in touch with us if delivery took longer than expected so that we can look into it.
Consumer help
Email us at info@customneonlights.in or text us at +91 90996 59038 with any questions you may have about our customer care.